All Systems Operational

Web Platform Production Operational
90 days ago
99.98 % uptime
Today
Core Operational
90 days ago
99.97 % uptime
Today
Email Operational
90 days ago
99.97 % uptime
Today
Email (Advanced) Operational
90 days ago
99.97 % uptime
Today
Documents Operational
90 days ago
99.97 % uptime
Today
Chat Operational
90 days ago
99.97 % uptime
Today
Video Operational
90 days ago
99.97 % uptime
Today
Test Component Operational
90 days ago
100.0 % uptime
Today
US Production API Operational
90 days ago
100.0 % uptime
Today
User Services Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
Email (Advanced) Authoring Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
100.0 % uptime
Today
Document Authoring Operational
90 days ago
100.0 % uptime
Today
Chat Delivery Operational
90 days ago
100.0 % uptime
Today
Chat Authoring Operational
90 days ago
100.0 % uptime
Today
Video Delivery Operational
90 days ago
100.0 % uptime
Today
Video Authoring Operational
90 days ago
100.0 % uptime
Today
EU (London) Production API Operational
90 days ago
100.0 % uptime
Today
User Services Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
Email (Advanced) Authoring Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
100.0 % uptime
Today
Document Authoring Operational
90 days ago
100.0 % uptime
Today
Chat Delivery Operational
90 days ago
100.0 % uptime
Today
Chat Authoring Operational
90 days ago
100.0 % uptime
Today
Video Delivery Operational
90 days ago
100.0 % uptime
Today
Video Authoring Operational
90 days ago
100.0 % uptime
Today
EU (Frankfurt) Production API Operational
90 days ago
100.0 % uptime
Today
User Services Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
Email (Advanced) Authoring Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
100.0 % uptime
Today
Document Authoring Operational
90 days ago
100.0 % uptime
Today
Chat Delivery Operational
90 days ago
100.0 % uptime
Today
Chat Authoring Operational
90 days ago
100.0 % uptime
Today
Video Delivery Operational
90 days ago
100.0 % uptime
Today
Video Authoring Operational
90 days ago
100.0 % uptime
Today
AU Production API Operational
90 days ago
100.0 % uptime
Today
User Services Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
Email (Advanced) Authoring Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
100.0 % uptime
Today
Document Authoring Operational
90 days ago
100.0 % uptime
Today
Chat Delivery Operational
90 days ago
100.0 % uptime
Today
Chat Authoring Operational
90 days ago
100.0 % uptime
Today
Video Delivery Operational
90 days ago
100.0 % uptime
Today
Video Authoring Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 30, 2026

No incidents reported today.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Resolved - This incident has been resolved.
Jun 26, 15:34 UTC
Monitoring - Monitoring — Endpoint error rate returning to normal following AWS service recovery. Actively monitoring CloudWatch metrics, error rates, and application logs to confirm full stabilization. No further action required at this time.
Jun 26, 15:06 UTC
Identified - Identified — AWS infrastructure degradation identified as root cause. No application-level errors found in logs;
Jun 26, 15:05 UTC
Update - We are continuing to investigate this issue.
Jun 26, 15:03 UTC
Investigating - We currently investigating this issue.
Jun 26, 14:37 UTC
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.